To help prevent unauthorized access to Salesforce accounts, customers are
contractually required to use multi-factor authentication (MFA) when logging in via single
sign-on (SSO). You can use the free MFA service included in Salesforce to satisfy this
requirement. With this approach, when users log in to Salesforce, they’re prompted to
provide an MFA verification method to confirm their identity.
Required Editions
Available in: both Salesforce Classic and Lightning Experience
Prior to Summer
‘23, the way to use Salesforce MFA for SSO logins was by applying a
high-assurance session security requirement to user profiles. For improved
functionality, including Visualforce compatibility, we recommend switching to
the method shown in this help topic. For guidance on how to remove the old
method, see Knowledge Article: Reset Session Security Settings for Your
Salesforce MFA for SSO Configuration.
To use Salesforce MFA for
new or existing SSO configurations:
Enable MFA for your users.
Salesforce automatically enables MFA for all users in production orgs. If
that’s not the case for your environment, see Enable MFA
for Your Entire Org.
Enable MFA for your SSO configuration.
On the setup page for your SAML or Auth Provider SSO configuration, enable
the Use Salesforce MFA for this SSO Provider setting.
If you use multiple SSO configurations for logins to Salesforce, do this
step for each configuration.
Ensure that your session security level settings are correctly
configured.
From Setup, in the Quick Find Box, enter Session
Settings, and select Session
Settings.
In Session Security Levels, make sure that your SSO provider is in the
Standard column and Multi-Factor Authentication is in the High-Assurance
column.
This setup ensures that your SSO users receive a high-assurance
session only if they complete MFA.
Save your changes.
If you’re creating a new SSO configuration, see these resources for help with the
setup process.
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required Cookies
Always Active
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional Cookies
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising Cookies
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.