To use named credentials, you must first configure an external credential. The external
credential represents the details of how Salesforce authenticates to an external system via an
authentication protocol.
Required Editions
Available in: both Salesforce Classic (not available in all orgs) and Lightning
Experience
Available in: all editions
User
Permissions Needed
To view external credentials:
View Setup and Configuration
To create, edit, or delete external credentials:
Manage Named Credentials or Customize Applications
Before creating a named credential, you must create at least one external credential to map
the named credential to. The specific steps to create an external credential vary depending on
the authentication protocol you choose. For more on authentication protocols, see Authentication Protocols for Named Credentials.
Create or Edit a JWT External Credential To manage your authentication into the external system with a JSON Web Token (JWT), create an external credential that uses the JWT authentication protocol. The JWT authentication protocol supports server-to-server integration.
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