Add Options for Selects, Multi-Selects, and Radio Buttons

To add options for Select, Multi-Select, and Radio Button elements, go to the Options section of the element properties and click + Add New Option. If no values are defined for a Select element, an Undefined Value is returned.

Each option has a Value and Label pair. The Value is the language-independent data that gets passed in and out of the Omniscript remotely, through an Omnistudio Data Mapper, a Remote action, or an HTTP (REST) action. It’s also referenced when setting up a Conditional View.

The Label is displayed in the Omniscript UI. The Value and Label can be identical or different.

For example, an ethernetlink element has four options:

Option	Value
No Link to an Ethernet Device	EN
No Link to the IDSL Network	NW
Integrated Services Router Crashes	IS
Hardware Crashes	HW

The value of one of these options is EN, and its label is No Link to an Ethernet Device. If an end user clicks No Link To An Ethernet Device, the data returned is EN.

For Multi-Select elements, if the user selects multiple options, a semicolon-delimited list of data is returned. For example, selecting No Link to an Ethernet Device and Hardware Crashes returns EN;HW.

• Using Salesforce Picklists with Omniscript Inputs
  You can dynamically populate a Select, Multi-Select, or Radio element in an Omniscript with values from a picklist in your Salesforce org or with a custom Apex class.
• Populating Picklist Values in Omniscript Inputs from Apex
  You can populate Select, Multi-select, and Radio elements from a Callable Apex class. The values for the element are obtained during the Omniscript's activation.
• Populating Dependent Picklist Values in Omniscript Inputs with Apex
  You can populate Select, Multi-select, and Radio elements from a Callable implementation. The values for the element are obtained during the Omniscript's activation.
• Use Images for Buttons in Omniscript
  Use images as buttons for both radio and multi-select options in Omniscript.