Conditionally Display Omniscript Elements

With the Conditional View property, you can hide an element or a group of elements in a block or step based on certain conditions. Every step, block, or element supports at least one conditional view. Elements contain up to three conditional view options depending on the type of element. For example, an action outside of a step doesn’t have a Read-Only option since the action isn’t visible.

1. From an element's properties, expand Conditional View section.
2. Select a Condition Type from the dropdown menu.

   Condition	Description
   Show Element if True	The element renders only if the conditional is true. If the conditional is false, the element is hidden from the UI. For blocks, this condition type is the only one available.
   Disable Read Only if True	Disables Read Only on an element if the conditional is true. If the value is false, the element becomes Read Only.
   Set Element to Required if True	The element becomes required if the condition is true.

   

   Note If a condition type isn't listed for an element, it isn't supported. Adding it using the JSON editor doesn't work.
3. Choose the logical operator for the group (AND or OR). The AND operator requires that all conditions are met. The OR operator requires that at least one condition is met.
4. Click Add Condition.
5. In the left operand, enter the name of the element in plain text.
   

   Note

   If the element is repeatable, enter the name of the element followed by |n, where n is the nth repeated element. For example, if Age is repeated, Age|2 refers to the second instance of the repeated element.

6. In the right operand, enter one of these syntax types:
   • If the element type is Text, enter the string in plain text.
   • If the element type is Checkbox or Disclosure, enter true or false.
   • If the element type is Number, enter a number.
   • If the element type is Select or Radio, type in the name of the option in plain text—for example, Yes or No.
   • If the element type is Multi-Select, enter a semicolon-separated string. For example, Ind | ; | Small.
   • If the element type is Date, Time, or Date/Time, enter a value in ISO format:

     • Date—2014-10-01T07:00:00.000Z (Wed Oct 01 2014 00:00:00 GMT-0700 (PDT)

     • Date/Time—1970-01-02T06:19:00.000Z (Tue Feb 17 2015 22:20:03 GMT-0800 (PST))

     • Time—2015-02-21T00:09:40.270Z (Thu Jan 01 1970 22:19:00 GMT-0800 (PST))

     • Date—2014-10-01T07:00:00.000Z (Wed Oct 01 2014 00:00:00 GMT-0700 (PDT)

     • Date/Time—1970-01-02T06:19:00.000Z (Tue Feb 17 2015 22:20:03 GMT-0800 (PST))

     • Time—2015-02-21T00:09:40.270Z (Thu Jan 01 1970 22:19:00 GMT-0800 (PST))

   • The right operand supports merge fields, for example Name = %contactLastName%.
7. If you're using the designer on a managed package, click the Hide Conditional Elements checkbox to hide all of the conditional elements in the Omniscript. The conditional elements are marked with a yellow eye icon.