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Differences Between Lightning and TinyMCE Rich Text Editors
Omnistudio integrates the TinyMCE editor in the standard designer and managed package designer. However, you can switch to Lightning Rich Text Editor, if needed. Review the key differences between these editors. Before implementing any use cases with the Lighting Rich Text Editor, contact Salesforce Customer Support.
| Rich Text Editor Feature | Available in the TinyMCE Rich Text Editor? | Available in the Lightning Rich Text Editor? |
|---|---|---|
| HTML source code | Yes | No |
| Write HTML of Text Block to Data JSON | Deprecated | Unsupported |
| Merge fields to reference data JSON | Yes | Yes |
| Link | Yes | Yes Can only link to public sites. |
| Images | Yes
|
Yes
|
| Tables | Yes | Yes Only supports pasting of tables. Doesn’t support inserting and formatting tables. |
| Anchor | Yes | Yes Only supports pasting of anchors. |
| Horizontal Line | Yes | Yes Only supports pasting of horizontal lines. |
| Special characters | Yes Note: When you want to use percentage inside the rich text editor, type
|
No String containing JSON, such as characters with {}, (), **, aren’t supported in text blocks for Flexcards. |
| Date and time formats | Yes | No |
| Bulleted list | Yes | Yes |
| Numbered List | Yes Supports numbers, alphabets, and roman letters. |
Yes Supports only numbers |
| Insert Smart Links to Salesforce Knowledge articles | Yes | No |
| Headers and footers | Yes | Yes Supports only pasting of headers and footers. |
| Fonts | Yes Font size in pt (points). |
Yes Unsupported fonts are removed automatically. Font size in px (pixels). |
| Fields (FlexCard) | Yes Select fields or enter the field name in the {field name} format, such as
|
No |
| Styles (FlexCard) | Yes | No |
New Document (Clear existing data from the editor and add content from scratch) |
Yes | Yes Use Clear All. |
| Blocks | Yes The rich text editor adds an HTML div tag for each text section. To add a CSS class at the paragraph level, select a class from the Div picklist. |
Yes Supports only paragraphs. |
| Reset | Yes | Yes |
| Custom labels | Yes Enter custom labels in the |
No |

