Loading
Feature Disruption - Service Cloud VoiceRead More
Feature degradation | Gmail Email delivery failureRead More
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Differences Between Lightning and TinyMCE Rich Text Editors

          Differences Between Lightning and TinyMCE Rich Text Editors

          Omnistudio integrates the TinyMCE editor in the standard designer and managed package designer. However, you can switch to Lightning Rich Text Editor, if needed. Review the key differences between these editors. Before implementing any use cases with the Lighting Rich Text Editor, contact Salesforce Customer Support.

          Rich Text Editor Feature Available in the TinyMCE Rich Text Editor? Available in the Lightning Rich Text Editor?
          HTML source code Yes No
          Write HTML of Text Block to Data JSON Deprecated Unsupported
          Merge fields to reference data JSON Yes Yes
          Link Yes

          Yes

          Can only link to public sites.

          Images

          Yes

          • Upload files and images to Salesforce documents (up to 1 MB). Files upload to the public Document Uploads folder and are set to Externally Available.
          • Link to files and images from Documents.
          • Omniscripts and Flexcards support all image file types by default. If set, the lightning-file-upload accept attribute filters file types in the user's file browser. If set, the “Don't allow HTML uploads as attachments or document records” security setting disallows .svg image files. See Lightning Web Component File Upload.

          Yes

          • Only supports pasting of images.
          • Supports image size up to 1 MB.
          • Support all image types except .svg.
          • Custom URL, selecting an image from image list, alt text, and width and height aren’t supported.
          Tables Yes

          Yes

          Only supports pasting of tables. Doesn’t support inserting and formatting tables.

          Anchor Yes

          Yes

          Only supports pasting of anchors.

          Horizontal Line Yes

          Yes

          Only supports pasting of horizontal lines.

          Special characters

          Yes

          Note: When you want to use percentage inside the rich text editor, type $Vlocity.Percent instead of % to render the output properly.

          No

          String containing JSON, such as characters with {}, (), **, aren’t supported in text blocks for Flexcards.

          Date and time formats Yes No
          Bulleted list Yes Yes
          Numbered List

          Yes

          Supports numbers, alphabets, and roman letters.

          Yes

          Supports only numbers

          Insert Smart Links to Salesforce Knowledge articles Yes No
          Headers and footers Yes

          Yes

          Supports only pasting of headers and footers.

          Fonts

          Yes

          Font size in pt (points).

          Yes

          Unsupported fonts are removed automatically.

          Font size in px (pixels).

          Fields (FlexCard)

          Yes

          Select fields or enter the field name in the {field name} format, such as {Type}.

          No

          Styles (FlexCard) Yes

          No

          New Document

          (Clear existing data from the editor and add content from scratch)

          Yes

          Yes

          Use Clear All.

          Blocks

          Yes

          The rich text editor adds an HTML div tag for each text section. To add a CSS class at the paragraph level, select a class from the Div picklist.

          Yes

          Supports only paragraphs.

          Reset Yes Yes
          Custom labels

          Yes

          Enter custom labels in the {Label.customLabelName} format. For example, to add a custom label for AccountName, enter {Label.AccountName}.

          No
           
          Loading
          Salesforce Help | Article