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Use Cases for Alerts

Use Cases for Alerts

This page contains examples of custom alerts that you can create to monitor your tenant’s security.

Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with the Security Center add-on license.
Available for free in: Developer Edition
Note
Note This content relates to Security Center. Read about Security Insights, Data Classification, and Who Sees What Explorer in Own from Salesforce.

Threat Detection Score Alert

Set up a custom alert for Threat Detection events to ensure that you’re notified of potential breaches in your tenant’s security posture.

Example
Example More than one Threat Detection event can be a security risk. Create an alert for any increases to the Threat Detection event count so that you receive a notification whenever a Threat Detection event occurs. Trigger a flow on the TenantSecurityNotification object for this alert to create a Case record for the appropriate team to investigate. For more information, see Threat Detection.

Managed Packages Alert

Gain visibility into who installs packages to maintain your tenant’s security posture.

Example
Example Create an alert for managed package count increases to monitor who installs packages and when new packages are installed to determine a compliance or security threat. Trigger a flow on the TenantSecurityNotification object for this alert to create a record that’s submitted to the appropriate approval process that all packages undergo.

Health Check Score Alert

Ensure that your Health Check score remains satisfactory with a custom alert.

Example
Example You want your Health Check score to consistently remain at 90% or above. Create a custom alert for Health Check Score decreases to ensure that you receive a notification whenever your score decreases. Then you can assess security threats and act to secure your tenant.

Inactive Users Alert

Monitor user activity to ensure security compliance and help keep your tenant secure.

Example
Example Create an alert for increases to the inactive users count to ensure that former employees don’t have access to the tenant.

Permissions Alert

Instead of periodically checking the assigned permissions for each tenant, create an alert. With this information you can reevaluate your tenant’s security posture.

Example
Example Monitoring how many users have the Modify All Data permission is more difficult as your tenant grows. Create an alert for this permission to receive a notification so that you know when the total users with the Modify All Data permission exceeds your specified threshold or increases. Trigger a flow on the TenantSecurityNotification object for this alert to integrate with an external security incident management system.
 
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