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Set Up and Maintain Your Salesforce Organization
Disconnect a Child Tenant from a Parent Tenant

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Disconnect a Child Tenant from a Parent Tenant

Sometimes you want to view a child tenant's data in a different parent tenant or stop viewing metrics from a child tenant. You can disconnect a child tenant from a parent tenant at any time. Disconnected child tenant data is retained, and visible when the child tenant is reconnected to a parent tenant.

Required Editions

Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with the Security Center add-on license.
Available for free in: Developer Edition
User Permissions Needed
To view Security Center pages and manage app configurations: Manage Security Center
Note
Note This content relates to Security Center. Read about Security Insights, Data Classification, and Who Sees What Explorer in Own from Salesforce.

Disconnecting a child tenant from a parent tenant affects your ability to view metric data.

  • When you disconnect all child tenants from a parent tenant, the aggregate data in that parent tenant’s dashboards and collected data is no longer visible.
  • To view data from a disconnected child tenant, reconnect it to any parent tenant. For example, a child tenant called Human Resources is disconnected from one parent tenant and connected to another parent tenant. The data for the Human Resources child tenant appears in the second parent tenant.
  1. In a parent tenant, click the Connected Tenants tab.
  2. Find the child tenant you want to disconnect, and click Disconnect.
    The Connected Tenants page updates and lists only the remaining child tenants. Security Center retains existing data from the disconnected child tenant in the background, but that data is no longer visible in the parent tenant.

See Also

 
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