Log In to Your Org with Certificate-Based Authentication
If your Salesforce org supports certificate-based authentication as a login method, you
can log in with your unique user authentication certificate instead of a username and password.
Required Editions
Available in: both Salesforce Classic and
Lightning Experience in All editions
If you don’t see this feature, contact your Salesforce admin to check whether your org is set
up for certificate-based authentication.
Important If your certificate has been compromised or if you’ve lost your personal
identification verification (PIV) card, contact your Salesforce admin immediately.
From your browser, navigate to your org’s My Domain login page.
Click Certificate-Based Login.
Follow the on-screen instructions to select the certificate to log in with.
If you are authenticating with a PIV card, you might be prompted to enter a PIN and then
select the authenticating certificate. If you are authenticating with a
certificate-authority (CA) signed certificate, you are prompted to select a valid certificate.
After you select your unique user authentication certificate, you are authenticated to
your org.
If you select Remember this decision, the next time you log in from
this browser, you’re not prompted to select a certificate.
If you receive an error when logging in with certificate-based authentication, contact
your Salesforce admin. Your certificate might be invalid, and your admin must upload a new user
authentication certificate for you. If your certificate is valid and you still receive a login
error, ask your Salesforce admin to check the Login History page to determine the reason for your login
failure.
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