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Identify Your Email-Sending Domains

Identify Your Email-Sending Domains

Use the User Email Domains page in Setup and email logs to identify the email domains used to send email from Salesforce. List the email domains used in your active users' email addresses and return email addresses on the User Email Domains page in Setup. Then check your email logs for domains used to send system-generated email.

Required Editions

Available in: both Salesforce Classic and Lightning Experience
Available in: all editions except Database.com
User Permissions Needed
To see User Email Domains in Setup: Email Administration or Modify All Data
  1. Get a list of your active users’ email domains from the User Email Domains page in Setup.
    1. From Setup, in the Quick Find box, enter User Email Domains, and then select User Email Domains.
    2. Click List Domains to populate the table.
      The User Email Domains list.

      The table shows each unique domain used in active users’ email addresses and return email addresses, along with the count of verified and unverified addresses for each domain.

      To minimize the performance impact of running the related query, the list is populated only when you click List Domains.

  2. Identify other email-sending domains.
    With these features, Salesforce sends email from addresses that aren’t user email addresses. Add the email domains for these addresses to your list.

To ensure email delivery from Salesforce, cross-check the final list of email-sending domains against your DomainKeys Identified Mail (DKIM) keys and authorized email domains. See Get a List of Your Verified Email-Sending Domains.

If the User Email Domains list includes a legitimate email-sending domain that you can’t verify, turn on a Deliverability setting. See Send Email for Users with Unverified Domains.

 
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