Loading
Prepare for Email to Become the Default Login ExperienceRead More
Intermittent freezing when using using certain browser versionsRead More
Secure Your Salesforce Org
Identity Verification

Identity Verification

Identity verification is when a user provides evidence, called a verification method, to confirm they’re the true owner of an account. Users verify their identity to gain certain access privileges in Salesforce, such as logging in, activating a new device, or viewing a sensitive resource. Define how and when users verify their identity.

  • Identity Verification Overview
    Identity verification is when a user provides evidence, called a verification method, to confirm they’re the true owner of an account. Users verify their identity to gain certain access privileges in Salesforce, such as logging in, activating a new device, or viewing a sensitive resource. Depending on the use case, identity verification is referred to as multi-factor authentication (MFA), device activation, or step-up authentication.
  • Define Identity Verification Settings for Your Orgs and Experience Cloud Sites
    Define how and when users verify their identity for an entire org or Experience Cloud site.
  • One-Time Password (OTP) Behavior
    Salesforce sends one-time passwords (OTPs) to verify identity for multiple use cases, such as passwordless login, device activation, multi-factor authentication (MFA) for Experience Cloud sites, and more. Learn about expiration time, limits, and generation behavior for OTPs for different use cases.
  • SMS Identity Verification
    Understand how and when users can verify their identity with one-time passcodes sent via text messages (SMS).
  • Device Activation
    By adding extra verification to unfamiliar login attempts, device activation keeps your orgs and Experience Cloud sites secure.
 
Loading
Salesforce Help | Article