Enroll in Lightning Login
Enroll in Lightning Login so that you can enjoy the enhanced speed, convenience, and security of password-free logins.
Required Editions
| Available in: both Salesforce Classic and Lightning Experience |
| Available in: Essentials, Contact Manager, Database.com, Developer, Enterprise, Group, Performance, Professional, and Unlimited Editions |
| User Permissions Needed | |
|---|---|
| To enroll in Lightning Login: | Lightning Login User |
If a Salesforce admin made you eligible to enroll in Lightning Login, enroll yourself. An admin can’t enroll for you.
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Have your mobile device in hand so that you’re ready to approve the enrollment
notification.
Lightning Login requires Salesforce Authenticator (version 2 or later), the multi-factor authentication mobile app that’s available as a free download for iOS and Android devices. If you aren’t already using Salesforce Authenticator, enrollment includes a few extra steps. You’re guided through downloading and installing Salesforce Authenticator, connecting it to your Salesforce account, and setting up a second factor of authentication (fingerprint or PIN).
- From your personal settings, enter Advanced User Details in the Quick Find box, then select Advanced User Details. No results? Enter Personal Information in the Quick Find box, then select Personal Information.
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Click Enroll next to the Lightning Login field.
If you don’t see this option, your admin hasn’t made you eligible to enroll.
- At the prompt, check the Salesforce Authenticator notification on your mobile device and approve the request.
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At the prompt, provide your fingerprint or PIN on the mobile device.
Note When multi-factor authentication (MFA) is enabled for your org, you could be asked to log in one more time before being able to use Lightning Login. After providing your username and password, you see an Allow Lightning Login next time checkbox. Make sure that the checkbox is selected before you approve the login. For security reasons, if you are using a public computer, don’t select this checkbox or allow the device to use Lightning Login.
Now you’re ready to use the Lightning Login method.
- Click—On the Salesforce login page, look for the lightning bolt next to your Lightning Login–enabled username, and click your username. If the login page asks for both username and password, you can enter your username, skip the password field, and click Log In.
- Tap—On your mobile device, tap the notification from the Salesforce Authenticator app.
- Touch—Verify your identity with your fingerprint or PIN. Presto! You’re logged in.
While enrolled, if you’re ever without your mobile device, you can still log in with your username and password. If you disconnect Salesforce Authenticator from your Salesforce account, Lightning Login isn’t allowed until you connect Salesforce Authenticator again.
You can cancel your enrollment at any time, and so can an admin.
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