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Identify Your Users and Manage Access
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            Multi-Factor Authentication for Salesforce Orgs

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            Multi-Factor Authentication for Salesforce Orgs

            Multi-factor authentication (MFA) is a secure authentication method that requires users to verify their identity with a second piece of evidence (or factor) in addition to their password. To protect users from security threats like phishing, credential stuffing, and account takeovers, Salesforce requires MFA for all logins to Salesforce products. This contractual requirement applies equally to direct logins with a Salesforce username and password and to logins via single sign-on (SSO). Salesforce provides free MFA functionality for all Salesforce products. To help customers satisfy the MFA requirement, MFA is automatically enabled for direct logins to production orgs.

            Visual banner for the Multi-Factor Authentication learning map

            Image of a pin in a circle, indicating the starting point for the MFA learning map

            Get Started

            Learn What MFA Is and Why It’s So Important

            Understand the Contractual Requirement to Use MFA

            Make the Case for MFA

            Products that Support MFA

            Image of a magnifying glass in a circle, indicating a new category in the MFA learning map

            Plan for MFA

            Determine Business and User Requirements

            Prepare Your Users for MFA with Change Management

            Test MFA

            Image of four arrows in a circle, indicating a new category in the MFA learning map

            Manage Verification Methods

            Learn About Supported Verification Methods

            Decide How Users Select a Verification Method During MFA Registration

            Configure the Verification Methods Available to Your Users

            Help Users Register Verification Methods for MFA

            Image of a wrench in a circle, indicating a new category in the MFA learning map

            Implement MFA

            Enable MFA for Direct User Logins

            Turn On MFA for Single Sign-On (SSO)

            Set MFA Login Requirements for API Access

            Implement a Custom MFA Process with Apex

            Image of two sprockets in a circle, indicating a new category in the MFA learning map

            Support MFA

            Delegate MFA Management Tasks

            Resolve MFA Access Issues for Your Users

            Monitor MFA Usage in Your Org

            Refine the MFA User Experience

            Image of a book in a circle, indicating the end of the MFA learning map

            Other Resources

            MFA Customer Site

            Everything You Need to Know About Multi-Factor Authentication for Salesforce Orgs

            MFA Rollout Pack

            MFA Glossary

             
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