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          Check Your Cache-Only Key Connection

          Check Your Cache-Only Key Connection

          Because your cache-only key material is stored outside of Salesforce, it’s important to maintain a functional callout connection. Use the Callout Check page to monitor your connection and quickly respond to key service interruptions that could prevent the service from fetching your keys.

          Required Editions

          Available in both Salesforce Classic (not available in all orgs) and Lightning Experience.
          Available in: Enterprise, Performance, Unlimited, and Developer Editions. Requires purchasing Salesforce Shield or Shield Platform Encryption, and the External Key Management Service.
          User Permissions Needed
          To generate, destroy, export, import, upload, and configure tenant secrets and customer-supplied key material: Manage Encryption Keys

          The Cache-Only Key: Callout Check page is accessible after you enable the Cache-Only Key Service in your org and make your first callout. Data presented as part of a callout check are never stored in the system of record.

          1. From Setup, enter Platform Encryption in the Quick Find box, then select Key Management.
          2. Choose the Certificate Unique Name and Named Credential associated with your Unique Key Identifier.
          3. In the Actions column, next to the key material you want to check, click Details.
          4. On the Cache-Only Key: Callout Check page, click Check.
            Details about your callout connection display on the page. It can take a few moments for the callout check to complete and display the results.
            Cache-Only Key: Callout Check page with results of a callout check
          5. Review the details about your callout connection. If your callout connection was unsuccessful, you see a descriptive error message at the bottom of the results pane. Use this message to make the appropriate adjustments to your key service.
           
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