Loading
Prepare for Email to Become the Default Login ExperienceRead More
Set Up and Maintain Your Salesforce Organization
Destroy a Cache-Only Key

Destroy a Cache-Only Key

When you destroy a cache-only key, you’re destroying two things: the key in the cache and the callout connection to the key service.

Required Editions

Available in both Salesforce Classic (not available in all orgs) and Lightning Experience.
Available in: Enterprise, Performance, Unlimited, and Developer Editions. Requires purchasing Salesforce Shield or Shield Platform Encryption, and the External Key Management Service.
User Permissions Needed
To generate, destroy, export, import, upload, and configure tenant secrets and customer-supplied key material: Manage Encryption Keys
Warning
Warning You are solely responsible for making sure that your data and key material are backed up and stored in a safe place. Also, due to rotation, over time you will accumulate a number of keys. You should back them up into source control, and keep an up-to-date registry of your keys outside of Salesforce. Salesforce can’t help you with deleted, destroyed, or misplaced tenant secrets and keys. Even if you destroy a key in your Salesforce org, we strongly encourage you to preserve your backup copy in source control.
  1. From Setup, in the Quick Find box, enter Platform Encryption, and then select Key Management.
  2. In the Key Management Table, select a key type.
  3. Find your key in the table and click Destroy.
    Your key material’s status is changed to Destroyed, and callouts to this key stop. Data encrypted with this key material is masked with “?????” in the app.
Note
Note Your cache-only key is unique to your org and to the specific data to which it applies. When you destroy a cache-only key, related data isn’t accessible unless you reactivate it and make sure that Salesforce can fetch it.
 
Loading
Salesforce Help | Article