Your reports and dashboards may contain confidential business insights, personally
identifiable information, or other sensitive data. With Shield Platform Encryption, you can
encrypt your CRM Analytics datasets at rest, maintaining compliance and enhancing your data
security.
Required Editions
Available in both Lightning Experience and Salesforce Classic (not available in
all orgs).
Available in: Enterprise, Performance, Unlimited and
Developer Editions. Requires purchasing Salesforce Shield or Shield
Platform Encryption.
Note This page is about Shield Platform Encryption,
not Classic Encryption. What's the difference?
By enabling CRM Analytics encryption, new datasets created or updated from encrypted
Salesforce data will be encrypted using your tenant secret, leveraging the same key management
architecture as other Shield-encrypted data. Authorized users see the unencrypted data in
analytical dashboards and reports.
Note Data that is in CRM Analytics before encryption is enabled isn’t encrypted. If existing
data is imported from Salesforce objects through the data flow, the data becomes encrypted on
the next data flow run. Other existing data, such as CSV data, must be reimported to become
encrypted. Although existing data isn’t encrypted, it’s still accessible and fully functional
in its unencrypted state when encryption is enabled.
You can use this feature on its own, or in addition to Database Encryption. When you choose
to encrypt CRM Analytics Data when Database Encryption is on, the CRM Analytics encryption
happens first using its own tenant secret.
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