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Set Up and Maintain Your Salesforce Organization
Reactivate an EKM Key

Reactivate an EKM Key

You can make a previously deactivated key active again. When a key is reactivated, data previously encrypted with the key can be decrypted and viewed.

Required Editions

Available in both Lightning Experience and Salesforce Classic (not available in all orgs).
Available in: Enterprise, Performance, Unlimited, and Developer Editions. Requires purchasing Salesforce Shield or Shield Platform Encryption, and the External Key Management Service. Data 360 customers must also have the Platform Encryption for Consumption license.
User Permissions Needed
To generate, destroy, export, import, upload, and configure tenant secrets and customer-supplied key material: Manage Encryption Keys
  1. From Setup, in the Quick Find box, enter Platform Encryption, and then select Key Management.
  2. In the External Key Inventory, click Activate next to the key you want to activate.

Check that you can view data previously encrypted using the reactivated key. Communicate with any other key managers that the key is now reactivated.

 
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