Shield Platform Encryption adds extra protection to sensitive data contained in files and attachments. As a result, documents, images, and other files uploaded to Salesforce remain encrypted. When you turn on encryption, the body of each new file or attachment is encrypted as it's uploaded to the platform.
| Available in both Lightning Experience and Salesforce Classic (not available in all orgs). |
| Available in: Enterprise, Performance, Unlimited and Developer Editions. Requires purchasing Salesforce Shield or Shield Platform Encryption. |
Encryption is valuable for organizations that handle sensitive documents, contracts, or confidential media. It prevents unauthorized access to the raw file data even if the underlying database storage is compromised.
Users with appropriate access permissions can continue to view, download, and work with encrypted files normally.
These kinds of files are encrypted when you enable file encryption:
These file types and attachments aren’t encrypted:
Some small files that are less than 32K in size are sometimes stored in the transactional database. If you have turned on Database Encryption, these small files are encrypted. However, larger files and attachments are not stored inside the transactional database. Use the Files and Attachments encryption feature to encrypt them.
When you turn on encryption for files and attachments, Salesforce encrypts new files and attachments. Existing files and attachments remain unencrypted until you sync them with your active tenant secret.
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.