Except for Data 360, Salesforce products use traditional keyword indexing and store
these keywords at rest in search index files. Shield Platform Encryption Add another layer of
defense for personally identifiable information (PII) or other sensitive data that users search
for. Encryption keeps tokenized search indexes unreadable to unauthorized parties if the indexes
are compromised.
Required Editions
Available in both Lightning Experience and Salesforce Classic (not available in
all orgs).
Available in: Enterprise, Performance, Unlimited and
Developer Editions. Requires purchasing Salesforce Shield or Shield
Platform Encryption.
Search functionality remains largely unaffected for most encrypted fields.
Database Encryption doesn’t include search indexes. You must turn on search index encryption
to protect your search indexes.
Note Salesforce search index encryption isn’t the same as Data 360 search.
Salesforce Data 360 uses vector search for semantic understanding and powering sophisticated
AI features. Platform Encryption for Data 360 is responsible for encrypting the unique vector
search indexes within Data 360 itself.
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