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Secure Your Salesforce Org
Map Salesforce Users to the SAML Service Provider

Map Salesforce Users to the SAML Service Provider

To ensure that your SAML service provider can recognize Salesforce users when they log in with single sign-on (SSO), update user information in Salesforce. Provide user identifiers that the service provider recognizes.

Required Editions

Available in: both Salesforce Classic and Lightning Experience
Available in: Developer, Enterprise, Performance, Unlimited, and Database.com Editions
User Permissions Needed
Define and modify identity providers and service providers: Customize Application

Before you start, complete these steps.

The identifier you use depends on which Subject Type the service provider expects in the SAML assertion. For example, if the Subject Type is Username, the service provider expects the user’s Salesforce username in the subject of the SAML assertion. Salesforce sends the username in the SAML assertion, and the service provider recognizes it and identifies the user. You specify the Subject Type when you integrate the service provider as a SAML-enabled app.

If the Subject Type is Federation ID, you must provide a Federation ID in the user’s Salesforce settings. By updating the Federation ID, you ensure that the service provider can recognize the user when Salesforce sends SAML assertions.

To map multiple users at a time, use SOAP API. For more information, see SOAP API Developer Guide

To map an individual user in your org to the service provider, complete these steps.

  1. From Setup, use the Quick Find box to find and select Users.
  2. Find the user and click Edit next to their name.
  3. Under Single Sign On Information, for Federation ID, enter an identifier that the service provider can recognize. For example, enter the username to be used to log into the service provider.
  4. Save your changes.
 
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