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Network Access Control
Define Trusted IP Ranges.
Control Name
Network Access - Trusted IP Ranges
Recommended Configuration
On the Network Access Setup page, in the Trusted IP Ranges list, click New, enter a Start IP Address and End IP Address, and click Save.
Control Overview
Define Trusted IP Ranges.
Security Risk If Not Configured
Failing to configure trusted IP ranges in Salesforce network access creates a significant security vulnerability by allowing users to attempt logins from any location or network globally. Although Salesforce still requires standard credentials, the lack of IP restrictions means that if a password is compromised via phishing or credential stuffing, an attacker can bypass the "trusted network" layer and access sensitive corporate data from an unauthorized external environment.
Threat Scenarios
A primary threat scenario involves a credential harvesting attack, where a malicious actor obtains a high-privileged user’s login credentials through a targeted phishing campaign. Without trusted IP ranges defined, the attacker can successfully log in to Salesforce from a remote, unauthorized location—such as an overseas server or a public network—bypassing the security layer that would otherwise trigger a login challenge for an unrecognized IP. When inside, the attacker can export sensitive customer data, modify critical configurations, or install malicious third-party integrations.
Estimated CVSS Score Range
Critical (9.0–10.0).
Risk Impact Considerations
Depending on the sensitive data stored in the platform and any users or integration users that can access the data.
Higher Risk When
Sensitive Data is stored in custom fields and no additional access controls restriction in place, and Salesforce secure by default control such as Forced Device Activation is waived.
Low or No Risk When
This control can be considered low risk when one or more of the following are implemented:
- MFA is configured
- Single Logout is configured
- IP Login Restriction is enabled at the profile level
Business and Integration Considerations
Customers should evaluate IP addresses related to integration users.
Recommended Remediation
Consider integration users, and connected or external application network connecting to the org.
Security Health Review Guidance
Security Health Review identifies Network Setup by inspecting whether there are IP ranges setup as part of the trusted IP addresses.
