Change the Default Division for Users
If you can manage user settings, you can change a user’s default division.
Required Editions
| Available in: both Salesforce Classic and Lightning Experience |
| Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions |
| User Permissions Needed | |
|---|---|
| To change a user’s default division: | Manage Users |
If your organization uses divisions to segment data, a default division is assigned to all users and is applied to new accounts, leads, and appropriate custom objects .The default division doesn’t prevent users from viewing or creating records in other divisions. If, however, the new record is related to an existing record, the new record is assigned the same division as the existing record.
- From Setup, enter Users in the Quick Find box, then select Users.
- Click the name, alias, or username of the user whose default division you want to change.
- Next to the Default Division field, click Change.
- Select a new default division.
- Select an action to be applied to records the user already owns.
- Click Save.
If you are changing your own default division, skip step 1 and go to your personal settings. Enter Advanced User Details in the Quick Find box, then select Advanced User Details.No results? Enter Personal Information in the Quick Find box, then select Personal Information.
