Ask product questions, manage billing, get technical support, and send us feedback, all
from the Your Account app. Find these contact options on the app’s home page.
Required Editions
Available in: Salesforce Classic and Lightning Experience
Available in: Starter, Pro Suite, Professional, Enterprise,
Performance, and Unlimited Editions
User Permissions Needed
To use the Your Account app:
Manage Billing or the Manage Subscriptions in Your Account: Identity User permission set
Determine who to contact based on what you need.
Your Need
How to Get Support
Which products work best for my business?
Email your Account Contact using the email address on the app’s home page.
I want to renew my account contract or a product subscription.
Contact Support through our Support form on the app’s home page.
I have a billing question.
Contact Support through our Support form on the app’s home page.
Something’s not working right.
Contact Support through our Support form on the app’s home page.
I have a feature request or other product observation to share.
Locate contact information on the home page of the Your Account app:
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