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API Usage Considerations for Salesforce Connect—Cross-Org Adapter

API Usage Considerations for Salesforce Connect—Cross-Org Adapter

With the cross-org adapter, Salesforce Connect uses Lightning Platform REST API calls to access records in other Salesforce orgs. Depending on how the external object is accessed, each call counts toward the API usage limits of only the provider org or of both provider and subscriber orgs.

Required Editions

Available in: both Salesforce Classic and Lightning Experience (not for high-data-volume external objects)

Available in: Developer Edition

Available for an extra cost in: Enterprise, Performance, and Unlimited Editions

When a user accesses an external object in one of the following ways, the Lightning Platform REST API call counts toward the API usage limits of the provider org.

  • Opening a list view of external object records
  • Viewing an external object record detail page
  • Viewing a parent object record that contains an external object related list
  • Viewing a child object record that contains an external lookup field
  • Executing a search that also searches external objects
  • Accessing an external object from a flow, Visualforce page, Apex class, or Apex trigger
  • Creating, editing, or deleting an external object record
  • Running a report
  • Editing a report and causing the preview to load in the report builder

If a user or system accesses an external object through the SOAP API, Bulk API, or Lightning Platform REST API, that access counts toward the API usage limits of both the subscriber org and the provider org.

 
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