Your data is secure with salesforce.com. Salesforce.com uses a variety of methods to ensure that your data is safe, secure, and available only to registered users in your organization. Your data will be completely inaccessible to your competitors.
Salesforce.com utilizes some of the most advanced technology for Internet security available today. When you access our site using a supported web browser, Secure Socket Layer (SSL) technology protects your information using both server authentication and data encryption. When you log in, you will see a small lock icon at the bottom of your browser display, indicating that a secure connection has been established to our server.
Salesforce.com provides each user in your organization with a unique username and password that must be entered each time a user logs in. Salesforce.com issues a session "cookie" only to record encrypted authentication information for the duration of a specific session. The session "cookie" does not include either the username or password of the user. Salesforce.com does not use "cookies" to store other confidential user and session information, but instead implements more advanced security methods based on dynamic data and encoded session IDs.
In addition, salesforce.com is hosted in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. All customer data is backed up on tape on a nightly basis, up to the last committed transaction. Salesforce.com further enhances our reliability measures by storing all customer data on mirrored disks that are mirrored across different storage cabinets and controllers. We are taking extremes to ensure your data will not be lost. If you are still interested in having a back up copy in your own hands, we can send you zip files of all your data. This would be in a .csv formatted file.