Unable to edit or clone a Dashboard
|Knowledge Article Number||000005161|
Please note that there are two distinct types of Reporting and Dashboard folder sharing. Please ensure that you are reviewing details specific to the version being utilized within your environment.
|Resolution||Legacy folder sharing model
ACCESS LEVEL 1
The "Manage Dashboards" profile permission allows a user to:
NOTE: If a user sees the "Edit" button for a dashboard they didn't create, the "Insufficient Privileges" message will display when editing.
ACCESS LEVEL 2
A profile ALSO needs "View All Data" permission to do the following:
Enhanced folder sharing model
In organizations using enhanced folder sharing, users can edit some dashboard details and save the changes as the current running user of the dashboard. They will be restricted to which details they can modify if they are not the running user of the dashboard. To ensure complete access, the profile permission "View All Data" must also be granted. But to use this capability, the following conditions must be met:
Please Note: If you have all the above permissions but you still cannot edit or clone a specific dashboards, please review the article Edit and clone buttons of a dashboard disappeared
Turn on Enhanced Sharing for Reports and Dashboards
User Permissions for Sharing Reports and Dashboards
Comparing Access Levels for Report and Dashboard Folders