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What is the Salesforce CRM back-up process?

Knowledge Article Number 000005412
Description

What is the Salesforce CRM back-up process?

Resolution

Nightly tape backups are performed at the production data center, and a copy of each nightly backup is transmitted across a dedicated encrypted link to a secure data center archive facility which is a separate facility from our west coast and east coast data centers, for added protection. Tapes never leave our secure data center facility.


See Also:
Data Recovery Service and Cost FAQ
Retrieve lost or deleted records and data





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