Sandbox copy or refresh is Pending or Processing
|Knowledge Article Number||000204612|
|Description||Note: On August 23, 2016, the Salesforce Technology team discovered that a subset of customers on instances located in the United States and Asia-Pacific regions may be experiencing delays in creating or refreshing a sandbox. For more information and updates, please see our "Delay in creation and refresh of sandboxes" known issue.|
The Sandbox refresh and copy processes each have two processing stages:
Timeframe to complete a Sandbox copy or refresh
The process can finish within a few hours but can take up to several days depending on your Sandbox's level of customization, data size, number of objects, your configuration choices, and server load.
Because there are so many variables, the estimated time until completion isn't quoted.
Learn more about the process in our "Creating, Refreshing, and Deleting Sandboxes" documentation.