Why Am I Receiving "You do not have access to any Chatter Answers zones" Error When Accessing Answers Tab?
|Knowledge Article Number||000205591|
|Description||After setting up Chatter Answers and exposing the Answers tab, some Users receive a, "You do not have access to any Chatter Answers zones" error.|
|Resolution||There are multiple reasons that this can occur. Please ensure that the affected User has access to all of the following:
1. Permission to view the Data Category associated to the Chatter Answers Zones.
2. At least "Read" access granted on the Question object via the Profile.
Also, keep in mind that Zones are only seen in the context that they are visible in. Internal Zones can only be seen in the internal orgs and Zones visible in Portals/Communities are only visible in Portals/Communities.