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The End of Partner Portal Org Provisioning, replaced with Environment Hub.

Knowledge Article Number 000206256
Description Who is impacted?
All partners who currently provision orgs from the Partner Portal.

What is the change?
The Partner Portal will be retired at the end of 2014 and partners will no longer be able to provision orgs from the Partner Portal.  The new Environment Hub will be the only way to create orgs moving forward. Environment Hub allows you to track and manage all of the organizations relevant to your company from one location. You can also use Environment Hub to quickly create and configure new organizations for development, testing, packaging, and more.

What is the reason for the change?
Environment Hub provides greater flexibility for partners, and enables you to provision orgs from your own instance. The organizations you create in Environment Hub are exactly the same as the ones you’re used to creating in the Partner Portal. In fact, because Environment Hub uses the same templates, they come with all the same license counts, features, trial lengths, and so forth. We also provide generic test orgs that mimic what you would get from the salesforce.com website and can be used for testing against more realistic customer setups.

Finally, unlike the Partner Portal, Environment Hub gives you the flexibility of creating Trialforce Source Organizations without having to log a case with Salesforce Support. To summarize, Environment Hub offers all of the orgs you’re accustomed to seeing in the Partner Portal (and a few more!), plus the added convenience of managing them from one place.

What action do I need to take?
Set up Environment Hub and begin using it immediately.  Notify your colleagues about the retirement of the Partner Portal, and invite them to join the Environment Hub org that you set up for your company.

Where can I get more information?
Learn more about the advantages of Environment Hub, including setup information and an extensive FAQ at http://p.force.com/hub.  Also, review the FAQ section below.


 
Resolution FAQ:

What is Environment Hub? 
Environment Hub allows you to track and manage all of the organizations relevant to your company from one location. You can also use Environment Hub to quickly create and configure new organizations for development, testing, packaging, and more.

Why should I use Environment Hub? 
If your company uses several Salesforce organizations regularly, Environment Hub is right for you. Because it leverages Salesforce Identity and Single Sign-On, logging in and out of these environments is fast and easy. Additionally, Environment Hub allows you to create new organizations from one convenient location.

Where should I enable Environment Hub? 
Environment Hub should be enabled in an organization where all of your users have access. Ideally, this is your CRM organization or Partner Business Organization. Depending on your company’s needs, you have the option of enabling Environment Hub in more than one organization. For example, you might enable one Hub to manage the organizations associated with a particular product line and use another Hub to manage the organizations associated with a different line.  In this case, all of your employees might not have access to the same Hub. In that case it is sufficient to enable a second or third Environment Hub in a test or Developer Environment to provide access to all the necessary parties. 

Important Note: You should never enable Environment Hub in the DE org that contains your managed package — this could cause issues when you try to upload a new package version or pushing an upgrade to your customers.

Can I have multiple Environment Hubs? 
Yes — but you will need to manage each Hub independently. We recommend you only have one Hub per company but there are no technical reasons why you couldn’t have multiple Hubs. Depending on the size of your company all of your employees might not have access to the same environment. In that case it is sufficient to enable a second or third Environment Hub in a test or Developer Environment to provide access to all the necessary users.

Can an Org be connected to multiple Environment Hubs at the same time?

No —  An org can only be connected to one Environment Hub at a time.  In order to break the connection, simply 'Delete' the org from the Environment Hub using the 'Delete' button.  After deleting the associated org, that same org can then be associated to another Environment Hub

Can an organization be a member of multiple hubs? 
No — an organization can only be a member of one Environment Hub at any given time. Once you have associated an org with a particular Hub, you must contact Salesforce Support if you decide you would like to break the association.

Do I need to use My Domain to enable Environment Hub? 
As of Winter ’15, you no longer need My Domain to enable Environment Hub. However, in order to connect existing organizations to the Hub and leverage Single Sign-On functionality, you will need My Domain. To learn more about how to deploy My Domain, see Setting Up My Domain for the Environment Hub.

What kinds of organizations can I create from the Environment Hub? 
Using Environment Hub, you can create all of the same partner specific organizations that are currently available in the Partner Portal, such as Partner EE, Partner DE, Partner PE and Partner GE. In addition, you can create generic test orgs that replicate real customer environments, as well as Trialforce Source Organizations. If you do not see partner-specific orgs in your Environment Hub, please log a case in the Partner Community to have this functionality added.

The orgs that can be created and what they should be used for are detailed below:
 
Org Name*PurposeExpiration
Partner DEDevelopment of a Managed Package (Developer Edition)Never Expires
Partner EE Test/Demo (Enterprise Edition)1 Year
Partner PE Test/Demo (Professional Edition)1 Year
Partner GE Test/Demo (Group Edition)1 Year
Enterprise EditionTesting30 days
Professional EditionTesting30 days
Group EditionTesting30 days
Trialforce (TSO) Creation of Trialforce Source Orgs (templates)1 Year
ConsultingRobust demo org for Consulting Partners1 Year
 

*Nonprofit trial orgs are not available in the Environment Hub. See below for details.

I am more familiar with creating organizations in the Partner Portal. Can I create the same orgs (with sample data, etc.) using Environment Hub? 
Yes —  the organizations you create in Environment Hub are exactly the same as the ones you’re used to creating in the Partner Portal. In fact, because Environment Hub uses the same templates, they come with all the same license counts, features, trial lengths, and so forth. We also provide generic test orgs that mimic what you would get from the salesforce.com website and can be used for testing against more realistic customer setups.

Finally, unlike the Partner Portal, Environment Hub gives you the flexibility of creating Trialforce Source Organizations without having to log a case with Salesforce Support. To summarize, Environment Hub offers all of the orgs you’re accustomed to seeing in the Partner Portal (and a few more!), plus the added convenience of managing them from one place.

Can I disable Environment Hub? 
Once enabled, Environment Hub cannot be turned off. However, it is a low-impact feature and is really only a means to create and track organizations relevant to your company.

Can I use my Trialforce Template ID to create customized organizations from the “Create Organization” page in Environment Hub? 
Absolutely!  All you need to do is enter the ID in the “Template ID” field on “Create Organization” page in Environment Hub.. Please note that the template must be approved by Salesforce before you can use it with the SignupRequest API. If your template has not been approved, please log a case in the Partner Community.

What about Nonprofit trial orgs? I don't see that option in Environment Hub? 
The Salesforce Foundation now requires that all free trials originate from their site.  If you want to demo the Nonprofit Starter Pack, go here to start a 30 day trial.  You can then log a case in the Partner Community to request an extension for that trial org.


This information is also available on the Partner Community(login required): 
https://partners.salesforce.com/partnerAlert?id=a033000000C7NyeAAF




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