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Web to Case Overview

Knowledge Article Number 000212495
Description This is a high level presentation deck with an overview and best practices for implementing our Web-to-Case feature.
Resolution Attached is a presentation outlining the following Web-to-Case topics
  • Benefits of using Web-to-Case for automated case creation
  • Prerequisite before enabling the Web-to-Case feature
  • Daily limits
  • Additional Resources and FAQs

Name Type Size
Web-to-Case Overview.pdf

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