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Approval Matrix Instructions for Premier + Admin Entitlement Customers

Knowledge Article Number 000212934
Description What are the Approval Matrix instructions for Premier + Admin entitlement customers?
Resolution

For Premier+ customers, the Approval Matrix indicates who at your organization is authorized to make setup changes to your production or sandbox orgs.

This matrix and the Premier+ Support Administrator licenses are required before the admin team begins any work from cases submitted as Administration Requests. 

Please fill out the attached information (See Attachments below) and provide with your "Admin Services" case.





Attachments
Name Type Size
approval_matrix_premier_plus.xlsx
25KB

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