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Chatter Messenger missing in orgs created after Spring '16 and is being retired in Spring ’17

Knowledge Article Number 000233166
Description As per the Spring '16 release notes, Chatter Messenger: Retiring in Spring ’17 and unavailable and no longer supported for new Salesforce organizations created after Spring '16.

For existing organizations which have been created prior to Spring '16 see:

How do you enable Chatter Messenger?​

Why I can not see Chatter Messenger for my organization with all supported browsers?

 
Resolution See Also:
What is Chatter Messenger?​
Chatter Messenger Unavailable in New Orgs Starting Spring ’16



 




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