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Enable Shared Contacts

Knowledge Article Number 000233937
Description With the Summer '16 release, we introduced a feature that will allow your users to relate multiple Accounts to the same Contact. If you're interested in using this feature, here's how you can turn it on. 

Enable Shared Contacts


1. Click Setup.
2. Under Customize, click Accounts | click Account Settings.
3. Check the box Allow users to relate a contact to multiple accounts.


This process can take several hours depending on the size of your Org. 

Once enabled, further options are available for you to determine what happens when users delete Accounts and replace primary Accounts on Contact records.

Two Related Lists will also be created: Related Accounts on the Contact, and Related Contacts on Account. These will need to be added to your Account and Contact page layouts in order for them to be visible on the record detail page.

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