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Salesforce Feedback Management
Assign Permissions to Guest Users to Respond to Surveys

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Assign Permissions to Guest Users to Respond to Surveys

Give guest users on Aura or Visualforce sites in Experience Cloud the object permissions they need to respond to unauthorized surveys sent to contacts and leads.

Required Editions

Available in: both Salesforce Classic and Lightning Experience
Available in: Enterprise, Unlimited, and Developer Editions
Available with the Survey Response Pack, Feedback Management - Starter, and Feedback Management - Growth licenses
User Permissions Needed
To give guest users permissions to respond to surveys: Customize Application
Note
Note Surveys are unsupported for LWR sites in Experience Cloud.
  1. From Setup, enter Survey in the Quick Find box, then select Survey Settings.
  2. Make note of the Experience Cloud site that's selected as the default site to create public survey invitations.
  3. Enter Sites in the Quick Find box, then select All Sites.
  4. Open Experience Builder for the default site.
  5. In Experience Builder, click Settings icon, and select General.
  6. Click the profile name under Guest User Profile.
  7. Click Object Settings and give the guest user profile these permissions.
    Object Permissions
    Surveys Read
    Survey Invitations Read
    Survey Responses Read AND Create
  8. Click Save.
    Note
    Note To enable guest users to respond to unauthorized surveys, select Don’t require authentication in invitation link settings.
 
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