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Salesforce Premier Success Plan Resources
Julkaisupäivä: Feb 17, 2026
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• Get to Know the Premier Success Plan
• Get Expert Guidance • Get Expedited Support • Get Self-Guided Resources Get to Know the Premier Success Plan Salesforce Success Plans provide the right level of guidance and support to suit your needs. Explore personalized programs, expert guidance, and expedited support available with the Premier Success Plan. Watch this video to learn about all the great benefits that come with Premier: If you’re a Premier or Signature customer and you still have questions after reviewing this article, you can request an individual follow-up here.
How to Access Premier Resources Before you can access Premier resources, you must set up your Trailblazer Account. Your Trailblazer Account allows you to easily log in to all of Salesforce’s digital experiences (Trailhead, Salesforce Events, Salesforce Help, Trailblazer Community, Salesforce+, etc.) using one authenticated username. Watch this video to learn how to set up your Trailblazer Account: Get Expert Guidance Premier Success Plan customers have exclusive access toExpert Coaching, workshops, discounted instructor-led courses and bulk certification exams, personalized Onboarding, and Success Reviews. These programs provide best practices and use case guidance to help you implement Salesforce right the first time and get the most from your Salesforce investment. Sign Up for Expert Coaching Sessions Expert Coaching are specialized individual engagements where you can connect directly with a Salesforce expert on any topic or Cloud. They're designed to help you get more value from Salesforce, faster, with personalized guidance that are specific to your business use cases, challenges, and objectives. Customers with either a Premier Success Plan or Signature Success Plan can request an individual Expert Coaching. Watch this video to learn how to sign up for an Expert Coaching Session: • Explore the Expert Coaching Catalog • Browse Videos • How to Request Individual Expert Coaching Onboarding
As you start your Premier journey, an Onboarding Specialist will directly work with you to align your goals and objectives with Salesforce product capabilities so you can craft your strategy to drive tangible business results. Get Personalized Guidance with Success Reviews
A Success Review is a personalized individual engagement with a Salesforce expert to help you stay on track with your business goals. Each Premier customer will have access to two (2) Success Reviews per year. During each Success Review, you and a Salesforce expert will review your Success Path, evaluate objectives, provide updated recommendations, address challenges, and ensure you're maximizing value with Salesforce. Premier customers can request a Success Review via the Salesforce My Success Plan on Salesforce Help Start Strong with Instructor-led Training and Certifications
As a part of Premier, customers can learn directly from Salesforce instructors through workshops, and receive discounts on Trailhead Academy courses and bulk certification exams. To learn more, contact your Salesforce account team. . Benefits do not apply to custom private workshops and in-person boot-camps. Get Expedited Support Access Help When You Need It Salesforce Help is your go to destination for documentation, Knowledge Articles and support. Engage with Agentforce on Help and get 24/7/365 help from our Technical Support team through chat, phone, and case submission. Contact Salesforce Support Salesforce is here to help. Learn how to reach out to Technical Support in a number of ways. • How to Call Salesforce Customer Support • How to Submit a Support Case • How to Chat Live with Salesforce Customer Support • How to Escalate a Support Case • Working with Salesforce Customer Support Get Self-Guided Resources Take advantage of our ecosystem to go further with Salesforce. Every customer gets access to Trailhead, the Trailblazer Community, Customer Success Events, AppExchange, and more. • Learn on Trailhead • Explore the Trailblazer Community • Join Customer Success Events • Browse the AppExchange • Salesforce Support YouTube Channel • Developer Homepage • Recommendation Maps |
Knowledge-artikkelin numero
000395787
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