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Scroll Bar Missing from Parameter Dropdown after Upgrade to Tableau Server 2023.1.4

Publish Date: Jan 28, 2025
Description

After upgrading to Tableau Server 2023.1.4, workbooks that contain a parameter dropdown are not displaying the scroll bar as expected.


User-added image

Cause

This issue is now fixed. More information can be found on the Salesforce Known Issue website with ID W-13916322.

Resolution

Option 1: Upgrade to Tableau Server 2023.1.5 or later

Option 2: Utilize alternate Parameter control list option

  • For example, if 'Single Value (dropdown)' parameter control list does not display scroll bar, utilize 'Single Value (list)', 'Single Value (Slider)', or 'Type In' parameter control options. See Show a parameter control in the viz

Option 3: Hover Over Scroll Bar Area in Dropdown

  • In some cases, hovering your mouse over the area of the dropdown menu where the scroll bar typically appears (right-hand side) allows for the scroll bar to render as expected

Option 4: Utilize Keyboard Arrow Keys

  • Utilizing keyboard arrow keys and typing the first letter of the search item should help drive navigation
Knowledge Article Number

001534815

 
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