Net Zero Cloud Accredited Professional Exam Guide

About the Net Zero Cloud Accredited Professional Exam
Audience Description: Net Zero Cloud Accredited Professional
Purpose of this Exam Guide
About the Exam
Exam Outline
Recommended Training and Resources
Salesforce Certification Candidate Code of Conduct
Maintaining Your Salesforce Certification

About the Net Zero Cloud Accredited Professional Exam

The Net Zero Cloud Accredited Professional Exam is designed for practitioners who have sustainability knowledge, skills, and experience to plan, design, and implement Net Zero Cloud solutions. This exam is for those who want to demonstrate their skills and knowledge in designing and implementing solutions that drive meaningful environmental, social, and governance (ESG) outcomes. These practitioners function as guides who can map customer requirements to Net Zero Cloud functionality that help customers make a positive impact on sustainability.

Audience Description: Net Zero Cloud Accredited Professional

Accredited Professional exams are intended for Salesforce Partners with access to the Partner Learning Camp training and Partner Community.

Typical job titles include roles that require a business consulting skillset, such as:

Consultants (functional or technical)
Business analyst
Solution architect
Solution engineer
Sustainability, ESG, carbon, or environmental management system (EMS) technology analyst
Advisory service practitioner

The duties and responsibilities of these roles include:

Aligning scope emissions (scope 1, 2, and 3)
Being able to understand the difference between scope 1 and 2
Being able to advise on the best structure for the customer
Data analysis and data analytics skills
Understanding the data a customer has and how it fits into a specific methodology
Understanding the data model to define the business in Net Zero Cloud
Looking at what a client does and being able to recommend what they should do
Understanding how to leverage greenhouse gas (GHG) protocol to map client data
Understanding how to source data into Salesforce
Understanding the difference between science-based targets
Understanding data input, such as integration or reference data

Purpose of this Exam Guide

This exam guide is designed to help you prepare for the Net Zero Cloud Accredited Professional Exam. This guide provides information about the target audience, the recommended training and documentation, and a complete list of exam objectives. Salesforce highly recommends a combination of on-the-job experience and self-study to maximize your chances of passing the exam.

About the Exam

Here are details about the Net Zero Cloud Accredited Professional Exam.

Content: 55 multiple-choice/multiple-select questions
Time allotted to complete the exam: 75 minutes
Passing score: 61%
Version: Exam questions align to the Summer '24 release
Registration fee: US$150, JPY ¥20,000, plus applicable taxes as required per local law
Retake fee: US$150, JPY ¥20,000, plus applicable taxes as required per local law
Delivery options: Proctored exam delivered onsite at a testing center or in an online environment; find more information on scheduling an exam here.
References: No hard-copy or online materials may be referenced during the exam.
Prerequisite: None

This exam may contain up to five additional unscored questions to gather performance data. Unscored questions are randomly integrated and have no impact on your final exam result.

Exam Outline

The Net Zero Cloud Accredited Professional exam measures a candidate’s knowledge and skills related to the following objectives.

Discovery: 24%

1.1 Identify and prioritize use cases needed for successful implementation.
1.2 Map a given use case to the appropriate Net Zero Cloud features or third party systems.
1.3 Gather business requirements around sustainability to determine appropriate levels of access and correct outputs
1.4 Given a customer's organizational reporting boundaries, determine Net Zero Cloud calculation needs.
1.5 Translate a given set of reporting boundaries and defined set of NZC calculations, into CRMA reporting requirements.
1.6 Given a customer's sustainability goals, map their data to the appropriate data model and calculations within Net Zero Cloud.
1.7 Map a given set of customer use cases to the appropriate Net Zero Cloud licenses and third party applications.

Design: 31%

2.1 Given customer requirements, determine how to design the UX to meet those requirements.
2.2 Given customer requirements, determine how to configure the analytics (reports, CRMA, Tableau) tools to meet those requirements.
2.3 Given customer requirements, configure the home pages and utility items aligned to user persona(s).
2.4 Given customer requirements, design approval processes and declarative automation to meet those requirements.
2.5 Given customer requirements, map external data sources to Net Zero Cloud objects.
2.6 Given a list of prioritized use cases, know when to use out-of-the-box functionality vs customization.
2.7 Given a list of existing data sources, determine how to migrate that data into Net Zero Cloud.

Implementation: 45%

3.1 Given a scenario, determine how to configure Net Zero Cloud settings.
3.2 Given a list of prioritized use cases, determine which standard platform features to enable and/or configure.
3.3 Map a set of customer's requirements and data use cases to Net Zero Cloud functionality.
3.4 Given a set of historical emissions data and business metrics, configure emission forecasting.
3.5 Given a customer's sustainability goals, determine how to set up Target Setting.
3.6 Given a customer's business requirements, configure CRM Analytics to allow for visibility into ESG metrics aligned sustainability goals.

Recommended Training and Resources

As preparation for this exam, we recommend a combination of hands-on experience, training course completion, Trailhead Trails, and self-study in the areas listed in the Exam Outline section of this exam guide.

The self-study materials recommended for this exam include:

Net Zero Cloud: Implementation Readiness

To review online documentation, tip sheets, and user guides, search for the topics listed in the Exam Outline section of this guide on Salesforce Help and study the information related to those topics.

Salesforce Certification Candidate Code of Conduct

At Salesforce, Trust is our #1 value. Protecting the security of Salesforce Certifications is up to all of us. As a participant in the Salesforce Certification Program, you’re required to review and accept the terms of the Salesforce Certification Program Agreement and Code of Conduct at the beginning of each exam.

Maintaining Your Salesforce Certification

We’re working hard to revamp the entire certification maintenance program, including the Accredited Professional (AP) program. At this time, you don’t need to take any action to maintain your AP certification status. We will share more details about the new maintenance plan when they’re available.

Bookmark these useful resources for maintaining your certifications.

Net Zero Cloud Accredited Professional Exam Guide

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