Process Automation Accredited Professional Exam Guide

About the Process Automation Accredited Professional Certification
Audience Description: Process Automation Accredited Professional
Purpose of This Exam Guide
About the Exam
Exam Outline
Recommended Training and References
Salesforce Certification Candidate Code of Conduct
Maintaining Your Certification

About the Process Automation Accredited Professional Certification

The Process Automation Accredited Professional is designed for consultants who have experience implementing and consulting on Process Automation capabilities. This exam is for individuals who want to demonstrate their skills and knowledge in designing, configuring, building, and implementing Process Automation.

Audience Description: Process Automation Accredited Professional

Accredited Professional exams are intended for Salesforce Partners with access to the Partner Learning Camp training and Partner Community.

The exam candidate should have on-the-job experience designing and implementing Process Automation capabilities for customers, Registered Salesforce partner individuals or employees who are interested in demonstrating competence with Process Automation may earn this certification.

Purpose of This Exam Guide

This exam guide is designed to help you evaluate whether you are ready to successfully complete the Process Automation Accredited Professional Exam. This guide provides information about the target audience for the exam, recommended training and documentation, and a complete list of exam objectives, all with the intent of helping you achieve a passing score. Salesforce highly recommends a combination of on-the-job experience, completion of relevant partner curriculum, and self-study to maximize your chances of passing the exam.

About the Exam

Here are details about the Process Automation Accredited Professional Exam:

Content: 60 multiple-choice questions and up to five unscored questions
Time allotted to complete the exam: 90 minutes
Passing score: 68%
Version: Exam questions align to the Summer ‘24 release.
Registration fee: US$150, JPY 20,000, plus applicable taxes as required per local law
Retake fee: US$150, JPY 20,000, plus applicable taxes as required per local law
Delivery options: Proctored exam delivered onsite at a testing center or in an online environment; find more information on scheduling an exam here.
References: No hard-copy or online materials may be referenced during the exam.
Prerequisite: None

This exam may contain up to five additional unscored questions to gather performance data. Unscored questions are randomly integrated and have no impact on your final exam result.

Exam Outline

The Process Automation Accredited Professional exam measures a candidate’s knowledge and skills related to the following objectives. A candidate should have hands-on experience with Process Automation and demonstrate knowledge and expertise in each of the areas below.

Automation Basics: 27%

Describe the benefits of automation and choose the right automation tool for a given scenario.
Identify the basic building blocks and capabilities of all key types of automation.

Tools and Best Practices: 32%

Elaborate on the capabilities, limitations, components, and elements of process automation tools, including the Migrate to Flow tool.
Explain the options and steps involved in creating Flows, Orchestrations, and Approvals.
Describe automation best practices.

Testing, Distribution, and Monitoring: 18%

Identify test cases.
Describe declarative distribution options.
Describe monitoring, management, and other admin capabilities.

Integration: 23%

Elaborate on all the standard integration capabilities of Flows.
Identify when to use low-code customization.

Recommended Training and References

As preparation for this exam, we recommend a combination of hands-on experience, training course completion, Trailhead Trails, and self-study in the areas listed in the Exam Outline section of this exam guide.

The self-study materials recommended for this exam include:

Self-paced online training: Process Automation

To review online documentation, tip sheets, and user guides, search for the topics listed in the Exam Outline section of this guide on Salesforce Help and study the information related to those topics.

Salesforce Certification Candidate Code of Conduct

At Salesforce, Trust is our #1 value. Protecting the security of Salesforce Certifications is up to all of us. As a participant in the Salesforce Certification Program, you’re required to review and accept the terms of the Salesforce Certification Program Agreement and Code of Conduct at the beginning of each exam.

Maintaining Your Salesforce Certification

There's no required maintenance for the Process Automation Accredited Professional certification at this time. Continued learning is encouraged through the Trailblazer Community, Trailhead, and Trailhead Academy.

Bookmark these useful resources for maintaining your certifications.

Process Automation Accredited Professional Exam Guide

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