Salesforce Certified B2C Commerce Architect Exam Guide

About the Salesforce Certified B2C Commerce Architect Exam
Audience Description: Salesforce Certified B2C Commerce Architect
Purpose of This Exam Guide
About the Exam
Exam Outline
Recommended Training and Resources
Salesforce Certification Candidate Code of Conduct
Maintaining Your Salesforce Certification

About the Salesforce Certified B2C Commerce Architect Exam

The Salesforce Certified B2C Commerce Architect Exam is designed for individuals who have experience in designing global sites that support multiple brands and channels using standard design patterns.

This exam is targeted toward Salesforce customers, partners, and employees who want to demonstrate their knowledge and skills to do the following:

Promote core architecture concepts like modularity, reusability, and designing future-proof components during Software Development Lifecycle (SDLC) across all the layers (client, server, Content Delivery Network (CDN).
Advise the development team on usage of B2C Commerce best practices throughout the SDLC to implement high-performing and efficiently scaling sites.
Design storefront integrations that make best use of the available data and technologies.
Use best practices and standards as well as technical expertise to assist project management throughout the site development lifecycle.
Use knowledge of the commerce ecosystem and solution architecture, including primary integrations for client business needs and process flows.
Apply the standard design patterns to support multiple brands, internationalization, and multiple channels (mobile, tablet, etc.).

Audience Description: Salesforce Certified B2C Commerce Architect

A Salesforce Certified B2C Commerce Architect is certified as a B2C Commerce Developer and generally has 5 or more years of ecommerce experience. A Salesforce Certified B2C Commerce Architect also has developed the knowledge, skills, and experience outlined below:

Technical team leadership experience
Familiarity with integrating retail IT systems such as: CRM, ERP, OMS, PIM, WMS
Designing the architecture for one or more full cycle Commerce Cloud implementations—with one of these being a brand new project following the Site Readiness Assessment (SRA) process (shadowing or as a co-lead)
Familiarity with performance and security measures of the SFCC platform as well as compliance requirements relevant to ecommerce
Familiarity with Storefront Reference Architecture (SFRA)
Knowledge of SDLC
Knowledge of the SFCC platform and its features, including System and Custom objects, SEO, and analytics capabilities
Basic understanding of DNS-related principles and terminology
Architecting or designing solutions (multi-site/multi-region solutions)
Designing interfaces between systems
Gathering technical requirements or defining them based on business requirements
Advising on data and code replication schedules
Creating high-level estimates
Designing and scheduling integration jobs
Configuring and deploying builds
Ability to create a visual representation of complex system interactions
Performing code reviews
Preparing Technical Artifacts (Technical Specifications, Proofs of Concepts, etc.)
Applying SFCC best practices (security, performance, etc.)
Configuring eCDN

Typical job roles of a Salesforce Certified B2C Commerce Architect candidate may include:

Technical lead
Solution architect
Senior developer
Technical director
Owner of technical design and quality implementations

Purpose of This Exam Guide

This exam guide is designed to help you prepare for the Salesforce Certified B2C Commerce Architect Exam. This guide provides information about the target audience, the recommended training and documentation, and a complete list of exam objectives. Salesforce highly recommends a combination of on-the-job experience and self-study to maximize your chances of passing the exam.

About the Exam

Here are details about the Salesforce Certified B2C Commerce Architect Exam.

Content: 60 multiple-choice/multiple-select questions and up to five unscored questions
Time allotted to complete the exam: 105 minutes
Passing score: 65%
Version: Exam questions align to the Spring '24 release
Registration fee: US$400, plus applicable taxes as required per local law
Retake fee: US$200, plus applicable taxes as required per local law
Delivery options: Proctored exam delivered onsite at a testing center or in an online environment; find more information on scheduling an exam here.
References: No hard-copy or online materials may be referenced during the exam.
Prerequisite: Salesforce Certified B2C Commerce Developer certification

This exam may contain up to five additional unscored questions to gather performance data. Unscored questions are randomly integrated and have no impact on your final exam result.

Exam Outline

The Salesforce Certified B2C Commerce Architect Exam measures a candidate’s knowledge and skills related to the following objectives.

Given a customer's business requirement, create a technical specification that accurately reflects the business requirement.
Given business and technical requirement details, create standard technical artifacts that are complementary and accurate to the design and project needs.
Given business and technical requirement details, review implementation specifications for solutions, future growth, and gap analysis to stakeholders and provide analysis to defend if necessary.
Given systems integration requirements and technical details, evaluate applicable versions of AppExchange solutions, third-party technical specifications, and API documentation for integrations.
Given the systems that are interacting with the platform, evaluate the integration points, data type and volume, and data migration approach, plus diagram the system architecture.

Given a set of technical specifications, evaluate the implementation process to ensure the solution meets the business requirements.
Given an implementation, validate that best practices are followed and guide their usage so that the end solution is secure, performant, and modular.
Given a complex issue or set of issues, guide a development team in the steps toward resolution.
Given an implementation and known key performance indicators (KPIs), support in load testing, evaluate results, and ensure the implementation meets expectations.
Given a collection of cartridges and data, define a process to compile and deploy to Salesforce environments.

Given an implementation, evaluate the end-to-end needs for custom logging configuration and the ability to leverage Log Center, and investigate other tools required to identify potential and existing issues for governance, trust, and best practices.
Given an implementation performance issue, demonstrate the ability to identify and address existing and potential performance issues, including quota violations, cache utilization, service timeouts, and optimization opportunities.
Given an implementation issue, demonstrate the ability to identify root causes and recommend solutions.
Given an implementation, evaluate and adjust the system proactively to ensure a healthy, scalable system for current and future business operational needs.

Given a business requirement of integrating with a third-party web service, identify which protocol (SOAP/REST) and which approach (real-time vs. batch processing) should be used and then apply all security strategies and best practices that SFCC can support.
Given a set of batch process requirements, leverage the productized Job Framework for batch process integration.
Given a list of third-party AppExchange solutions, identify legacy code that still uses Pipelines and define an integration approach with Controllers.
Given a set of real-time integration requirements, leverage the productized Service Framework for real-time integration.

Given requirements for a site, set up aliases that follow SEO best practices and accurately land customers on the desired domain, locale, and currency.
Given a site launch checklist, identify required rollback steps, plan post-production activities, and ensure all launch tasks are completed.
Given a site launch, monitor launch activities that cover all system health indicators.
Given dependencies between sources of site data, define jobs and data replication schedules.
Given data migration scenarios, plan and support the data migration process.

Recommended Training and Resources

As preparation for this exam, we recommend a combination of hands-on experience, training course completion, Trailhead Trails, and self-study in the areas listed in the Exam Outline section of this exam guide.

The self-study materials recommended for this exam include:

Salesforce B2C Commerce Online Documentation
Knowledge from the Salesforce B2C Commerce Developer certification and classes

To continue developing your Salesforce skill set, visit Trailhead Academy to enroll in expert-led courses.

The courses recommended for this exam include:

To review online documentation, tip sheets, and user guides, search for the topics listed in the Exam Outline section of this guide on Salesforce Help and study the information related to those topics.

Salesforce Certification Candidate Code of Conduct

At Salesforce, Trust is our #1 value. Protecting the security of Salesforce Certifications is up to all of us. As a participant in the Salesforce Certification Program, you’re required to review and accept the terms of the Salesforce Certification Program Agreement and Code of Conduct at the beginning of each exam.

Maintaining Your Salesforce Certification

One of the benefits of holding a Salesforce Certification is always being up to date on new product releases. You'll be required to complete the Salesforce Certified B2C Commerce Developer certification maintenance badge on Trailhead once a year.

Don’t let your hard-earned certification expire! If you don't complete all maintenance requirements by the due date, your certification will expire.

Bookmark these useful resources for maintaining your certifications.

Salesforce Certified B2C Commerce Architect Exam Guide

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