Salesforce Certified Data 360 Consultant Exam Guide

About the Salesforce Certified Data 360 Consultant Exam
Audience Description: Salesforce Certified Data 360 Consultant
Purpose of This Exam Guide
About the Exam
Exam Outline
Recommended Training and Resources
Salesforce Certification Candidate Code of Conduct
Maintaining Your Salesforce Certification

About the Salesforce Certified Data 360 Consultant Exam

The Salesforce Certified Data 360 Consultant Exam is ideal for consultants who have experience implementing and consulting on Data 360 as well as other enterprise data platforms in a customer-facing role, including designing and configuring solutions. The Salesforce Certified Data 360 Consultant designs and applies maintainable and scalable customer business requirements and contributes to a customer’s long-term success.

Audience Description: Salesforce Certified Data 360 Consultant

Candidates for the Salesforce Certified Data 360 Consultant Exam can demonstrate experience implementing and working with data strategy and data modeling, including building multiple solutions across Salesforce clouds. Candidates typically have backgrounds in Salesforce administration, strategy, business analysis, (presales) solutioning, DevOps, technical marketing, or architecture.

Salesforce Certified Data 360 Consultants have broad knowledge of Data 360 and its capabilities and terminology, as well as experience positioning and implementing Data 360 in a variety of use cases.

Purpose of This Exam Guide

This exam guide is designed to help you prepare for the Salesforce Certified Data 360 Consultant Exam. This guide provides information about the target audience, the recommended training and documentation, and a complete list of exam objectives. Salesforce highly recommends a combination of on-the-job experience and self-study to maximize your chances of passing the exam.

About the Exam

Here are details about the Salesforce Certified Data 360 Consultant Exam.

Content: 60 multiple-choice questions and up to five unscored questions
Time allotted to complete the exam: 105 minutes
Passing score: 70%
Version: Exam questions align to the Spring ’26 release.
Registration fee: US$200, JPY 30,000, plus applicable taxes as required per local law
Retake fee: $100, JPY 30,000, plus applicable taxes as required per local law
Delivery options: Proctored exam delivered onsite at a testing center or in an online environment; find more information on scheduling an exam here.
References: No hard-copy or online materials may be referenced during the exam.
Prerequisite: None

This exam may contain up to five additional unscored questions to gather performance data. Unscored questions are randomly integrated and have no impact on your final exam result.

Exam Outline

The Salesforce Certified Data 360 Consultant Exam measures a candidate’s knowledge and skills related to the following objectives.

Solution Positioning: 14%

Describe Data 360’s key terminology and business value.
Articulate Data 360’s foundational role in generative and predictive AI.
Identify initial use cases for Data 360.
Describe the principles of data ethics and governance.

Data 360 Setup and Administration: 13%

Configure Data 360 permissions, permission sets, and organization-wide settings.
Apply data governance requirements to platform configuration.
Manage the development lifecycle with available tooling.
Use tooling to diagnose and troubleshoot common issues.

Data Source Connection and Ingestion: 18%

Explain data transformation capabilities within Data 360.
Describe processes and considerations for data ingestion from varied sources into Data 360.
Describe Data 360’s data collaboration capabilities, including Zero-Copy.

Harmonization and Unification: 17%

Define the purpose, process, and supported use cases of unification.
Model data in Data 360.

Data Enhancements, Sharing, and Analysis: 18%

Demonstrate how to enhance data and build insights on unified data.
Explain how to reference Data 360 data from other systems.
View and build reports and dashboards using Data 360.
Apply predictive and generative AI tooling capabilities of Data 360 to customer scenarios.

Data Activations and Utilization: 20%

Define basic concepts of segmentation and use cases.
Manage segments within Data 360.
Publish Activations within Data 360.
Act on data.
Use Data 360 in Salesforce flows.

Recommended Training and Resources

As preparation for this exam, we recommend a combination of hands-on experience, training course completion, Trailhead Trails, and self-study in the areas listed in the Exam Outline section of this exam guide.

The self-study materials recommended for this exam include:

Trail: Prepare for your Salesforce Data 360 Consultant Exam
Trails: Data 360 Learning Journey

To continue developing your Salesforce skill set, visit Trailhead Academy to enroll in expert-led courses.

The courses recommended for this exam include:

To review online documentation, tip sheets, and user guides, search for the topics listed in the Exam Outline section of this guide on Salesforce Help and study the information related to those topics.

Salesforce Certification Candidate Code of Conduct

At Salesforce, Trust is our #1 value. Protecting the security of Salesforce Certifications is up to all of us. As a participant in the Salesforce Certification Program, you’re required to review and accept the terms of the Salesforce Certification Program Agreement and Code of Conduct at the beginning of each exam.

Maintaining Your Salesforce Certification

One of the benefits of holding a Salesforce Certification is always being up to date on new product releases. You’ll be required to complete the Salesforce Certified Data 360 Consultant certification maintenance module on Trailhead once a year.

Don’t let your hard-earned certification expire! If you don’t complete all maintenance requirements by the due date, your certification will expire.

Bookmark these useful resources for maintaining your certifications.