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Salesforce Home Page: Today's Events Component Shows Wrong Start Time or Current Time Instead of Event Time

Publiseringsdato: May 5, 2026
Beskrivelse

Why This Happens

The Today's Events component depends on the Event Compact Page Layout to determine which fields are available for display. If the Start field is not part of this layout, the component cannot access the event's scheduled start time.

Symptoms
As a result of the missing Start field:

  • The component displays the time when the Home page was loaded instead of the actual event start time
  • Events that are currently in progress may not be identified correctly and may fail to show the "Now" indicator
  • Overall, event timing information becomes inconsistent or misleading for users

Note: This issue is not caused by incorrect event data, but rather by missing field configuration in the compact layout used by the component.

 

Løsning

The Today's Events component on the Salesforce Home page relies on the Event Compact Page Layout to retrieve field data, including the event's Start time. Adding the Start field to the Event Compact Layout in Salesforce Setup resolves the incorrect time display and restores the "Now" indicator for in-progress events.

Steps to Fix: Update the Event Compact Layout

  1. Navigate to Salesforce Setup
  2. Go to Object Manager → Event
  3. Select Compact Layouts
  4. Open the Primary (or currently assigned) Compact Layout
  5. Add the Start field to the layout
  6. Click Save

After saving: Refresh the Home page to confirm the Today's Events component now displays accurate start times and correctly identifies ongoing events with the "Now" indicator.

 

Knowledge-artikkelnummer

005321707

 
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Salesforce Help | Article