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Agentforce and Einstein Generative AI
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          Build Enterprise-Ready Agents with the New Agentforce Builder

          Build Enterprise-Ready Agents with the New Agentforce Builder

          Build context-aware agents with the predictability that your business demands and the flexibility that LLMs make possible.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise, Performance, Unlimited, and Developer Editions. Required add-on licenses vary by agent type.
          Note
          Note Beginning in April 2026, agent topics are now called subagents. There are no changes to functionality. During this transition, you may see a mix of the new and previous terms in our documentation.
          Get to Know the New Agentforce Builder
          What’s New in Agentforce Builder

          What’s New in Agentforce Builder

          Access Agentforce Studio and the New Agentforce Builder

          Explore the New Agentforce Builder

          Agentforce Builder Limitations

          What’s New in Agent Logic & Reasoning

          What’s New in Agent Logic & Reasoning

          How Agents Work

          Building Agents in Canvas View

          Get to Know Agent Script

          Agent Script Developer Guide

          What’s New in Agent Subagents

          What’s New in Agent Subagents

          Parts of a Subagent

          Subagent Classification and Routing

          How Subagent Instructions are Resolved to Build a Prompt

          Build, Customize, and Test Agents in the New Agentforce Builder
          Create and Set Up Your Agent

          Create and Set Up Your Agent

          Create an Agent

          Versioning, Editing, and Deleting Agents

          Define Agent-Level Instructions and System Messages

          Update Language Settings

          Configure and Test Your Agent

          Configure and Test Your Agent

          Manage Subagents

          Manage Actions

          Manage Variables

          Preview and Test Your Agent

          Deploy and Activate Your Agent

          Deploy and Activate Your Agent

          Set Up Connections

          Connect Your Agent to Enhanced Chat v1

          Transfer Conversations from an Agent with an Omni-Channel Flow

          Activate or Deactivate Your Agent

           
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          Salesforce Help | Article