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            B2C Commerce | B2C Commerce Product Search

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            B2C Commerce | B2C Commerce Product Search

            Provides category recommendations, product recommendations, or query reformulations if the customer's request shows an intent to buy, explore, or learn about products that are sold in the store.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, and Unlimited Editions with Foundations or Agentforce 1 Editions. Also requires B2C Commerce.
            User Permissions Needed  
            See Common User Access for Standard Agent Actions.

            Action Details

            API Name B2CCommerceProductSearch
            Reference Action Type Standard
            Does this action execute one or more prompt templates? No
            Required Setup Agentforce for Guided Shopping for B2C Commerce

            Guidelines and Considerations

            To ensure consistent performance and reliability, don't change the default settings or instructions for this action.

             
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