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          Revenue | Create Amendment Quote

          Revenue | Create Amendment Quote

          Creates an amendment quote in Revenue Cloud and then generates a related amendment opportunity for an account with active assets. An amendment quote, also known as an add-on quote or a change quote, increases the quantity of assets a customer has purchased or modifies some aspect of those assets.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise, Unlimited, and Developer Editions of Revenue Cloud Advanced and Foundations.
          User Permissions Needed  
          See Common User Access for Standard Agent Actions.

          Action Details

          API Name CreateAmendmentQuote
          Reference Action Type Flow
          Reference Action Create Amendment Quote
          Does this action execute one or more prompt templates? No
          Required Setup Set Up Agentforce for Revenue

          Guidelines and Considerations

          • The agent can only add assets to a new amendment quote. To create an amendment quote for multiple assets, you must specify all the assets that need to be amended in the initial request. However, you can add more assets or products later to the amendment quote through Transaction Line Editor.
          • The agent can’t create an amendment quote for an expired asset.
           
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