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Agentforce and Einstein Generative AI
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            Slack | Start a Conversation with an Agent in Slack

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            Slack | Start a Conversation with an Agent in Slack

            Starts a conversation with an Agentforce agent in a Slack direct message. After the conversation is initiated, the recipient can interact with the agent.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, Unlimited, and Developer Editions with Foundations, or Agentforce 1 or Einstein 1 Editions
            User Permissions Needed  
            See Common User Access for Standard Agent Actions.

            Action Details

            API Name StartASlackConversationWithAnAgent
            Reference Action Type Flow
            Reference Action StartASlackConversationWithAnAgent
            Does this action execute one or more prompt templates? No
            Required Setup Set up and manage Agentforce in Slack

            Guidelines and Considerations

            • Employee agent types can only trigger flows in the context of the user calling the agent.
            • Some flows, such as auto-launched and scheduled flows ‌don’t work as expected.

            See Also

             
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