Add Test Data

This article applies to:	Legacy Agentforce Testing Center in Setup
This article doesn’t apply to:	New Testing Center in Agentforce Builder (beta)

Use the subagents and actions method when you want to test how well your agent handles specific intents or workflows, especially after updates or before launch. This approach helps confirm the agent triggers the correct behaviors based on user utterances. Alternatively, choose the knowledge-based method to validate your agent’s ability to provide accurate, content-driven responses using connected knowledge sources like articles or PDFs. For full control, you can also upload a CSV file with your own test scenarios which is ideal for custom testing needs or validating specific business logic. Each approach allows you to simulate real-world interactions and identify improvement areas before deploying your agent.

• Generate Tests from Subagents and Actions
  Evaluate how well your agent handles key subagents and actions before launch. Generate relevant, test-ready utterances using your subagent and action metadata as well as information from connected data libraries. Simply choose the subagents you want to test, define the test focus with a brief description, and let the system generate up to 100 test cases.
• Generate Tests from Knowledge Sources
  When your agent is connected to an Agentforce Data Library, you can generate test scenarios directly from the content linked to that library including articles and knowledge fields or uploaded files. Testing center generates up to 100 question-and-answer style test cases based on the knowledge content available to the agent.
• Upload Test Cases
  To use your own scenarios, upload your CSV file.