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          Field Service | Assign Appointment to Service Resource for Field Service

          Field Service | Assign Appointment to Service Resource for Field Service

          Assigns the service appointment selected by the dispatcher to a service resource, in the gap identified in the service resource’s schedule on a specific date. This action is one of the actions provided by the Agentforce: Field Service Actions feature.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce or Einstein for Field Service or Industry add-on or included in Einstein 1 Edition or Agentforce 1 Edition for Field Service. Requires each user to have the Agentforce or Einstein for Field Service or Industry add-on to access the action.
          User Permissions Needed
          To use Field Service subagents and actions: Access Subagents and Actions for Field Service
          See Common User Access for Standard Agent Actions.

          Action Details

          API Name AssignApptForServiceResourceForFieldService
          Reference Action Type Standard Action
          Does this action execute one or more prompt templates? No
          Required Setup Set Up the Field Service Dispatcher Actions Subagent
           
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