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Agentforce and Einstein Generative AI
Service | Get Order by Order Number

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Service | Get Order by Order Number

The Get Order by Order Number action returns the order information associated with a given contact ID and order number.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with Foundations, or Agentforce 1 or Einstein 1 Editions
User Permissions Needed  
See Common User Access for Standard Agent Actions.

Action Details

To use this action, customize it according to your business’s security standards. We recommend configuring your agent to confirm the requester's identity before completing this action on their behalf. See Maintain Trust with Agentforce Actions.

API Name GetOrderByOrderNumber
Reference Action Type Flow
Reference Action Get Order By Order Number
Does this action execute one or more prompt templates? No

Considerations

  • This action is a template containing example information. Customize it to your use case.
 
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