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            Personalization | Understand User Intent

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            Personalization | Understand User Intent

            Understands a user's natural language query to extract their intent, including the item and relevant filter criteria, which results in more personalized recommendations.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Unlimited, Professional, and Developer Editions with Data Cloud
            User Permissions Needed  
            See Common User Access for Standard Agent Actions.

            Action Details

            API Name UnderstandUserIntent
            Reference Action Type Prompt Template
            Reference Action Personalization__understandUserIntent
            Does this action execute one or more prompt templates? Yes
            Required Setup Setup Configuration

            Chain with Personalization | Get Recommendations Action

            Combine the Personalization | Understand User Intent and Personalization | Get Recommendations actions to make full use of their potential. The user intent and filter criteria extracted by the first action provide the Get Recommendations action with the precise input needed to generate optimal product or content recommendations.

            Personalization | Understand User Intent and Prompt Templates

            This action uses a prompt template of type Intent Retrieval to extract a user’s intent and filter criteria from conversational input.

            Guidelines and Considerations

            • This action is designed to work in tandem with the Get Recommendations action. Its primary function is to extract the user's intent, which is then used by Get Recommendations to deliver more tailored results. Both actions are included together in the Get Personalized Recommendations standard subagent.

            See Also

             
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