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            Scheduler | Create and Schedule Appointment for Scheduler

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            Scheduler | Create and Schedule Appointment for Scheduler

            Creates and schedules appointments.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise and Unlimited Editions with Foundations or Agentforce 1 Editions
            User Permissions Needed  
            See Common User Access for Standard Agent Actions.

            Action Details

            API Name CreateAndScheduleAppointmentForScheduler
            Reference Action Type Flow
            Reference Action agentAppt
            Does this action execute one or more prompt templates? No

            Considerations

            • When rescheduling or modifying an appointment, a service appointment ID must be provided.
            • If a guest user successfully books an appointment, this action creates a lead.
            • This action requires that you provide the time slot in the time zone of the service territory.
             
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